Select the data you'd like to back up (we'd recommend everything) and tap Back Up at the bottom of the screen. Scroll down and tap Accounts and Backup. Swipe down from the top of your screen. To back up your Android, follow these steps: If the software issue is significant, you may not have another chance to save your Android's data. We recommend backing up your Android before completing any additional fixes. If these steps don't work for your phone, type the name of your cell phone and “hard reset” into Google and follow the instructions you find! Back Up Your AndroidĪlthough the hard reset might have unfrozen your touch screen, it didn't fix the underlying software issue that caused your screen to become unresponsive. It's worth noting that this might not be the way to hard reset every Android model. Other Androids, like the Google Pixel, will start back up automatically after you turn them off. On some phones, such as a newer Samsung Galaxy, keep holding these buttons until the screen turns back on. Continue holding both these buttons until your screen goes dark. To hard reset most Android phones, you can press and hold the power button and volume down button at the same time. If a hard reset gets your phone working, great! However, there could still be a more serious issue that caused the freeze to begin with. However, you may want to note that a hard reset won't fix the underlying issue causing this problem. 
If your screen is frozen, this can help to fix it. Hard Reset Your AndroidĬompleting a hard reset on your Android forces your phone to turn off and back on again. In this article, I'll explain how to fix an unresponsive Android touch screen. It seems that, no matter what you try, you can't get the touch screen working again.
You're trying to use your Android but for some reason, things aren't working properly.
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